Terms and Conditions

Last Updated: September 2025

Welcome to The Lecture Heroes (“we,” “our,” or “us”). By accessing or using our website https://thelectureheroes.com (the “Website”) and any tutoring, academic coaching, or related services offered (the “Services”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our Website or Services.

1. Eligibility
1.1. You must be at least 18 years of age to use our Services. If you are under 18, you may only use the Services with parental or guardian consent.
1.2. By using our Website, you represent that you have the legal capacity to enter into these Terms.

2. Services
2.1. We provide tutoring, academic coaching, homework support, and project assistance in mathematics, statistics, and related subjects.
2.2. All Services are provided for educational purposes only. We do not guarantee specific academic outcomes, grades, or examination results.
2.3. Any solutions, notes, or guidance provided are intended to support learning and must not be submitted as your own original work where prohibited by your institution’s academic integrity policies.

3. Payments and Refunds
3.1. Service fees are displayed before booking and must be paid in full prior to delivery.
3.2. Payments are processed through secure third-party payment providers. We do not store your payment details.
3.3. Refunds are only available in cases where the Service is not delivered. Once a tutoring session or consultation has been completed, no refunds will be issued.

4. User Obligations
4.1. You agree to provide accurate and up-to-date information when booking Services.
4.2. You agree to use our Website and Services in a respectful, lawful, and non-abusive manner.
4.3. You are solely responsible for ensuring compliance with your school, university, or institution’s academic rules.

5. Intellectual Property
5.1. All content, materials, logos, graphics, and resources on the Website are owned by or licensed to The Lecture Heroes and are protected by applicable copyright and intellectual property laws.
5.2. You may not copy, reproduce, distribute, or exploit any content or materials from our Website or Services without prior written consent.

6. Limitation of Liability
6.1. To the maximum extent permitted by law, The Lecture Heroes shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or Services.
6.2. Our total liability for any claim shall not exceed the amount you paid for the specific Service giving rise to the claim.

7. Privacy and Data Protection
7.1. We value your privacy and handle your personal data in accordance with the General Data Protection Regulation (GDPR).
7.2. Please refer to our Privacy Policy for details on how we collect, process, and protect your information.

8. Amendments to Terms
8.1. We reserve the right to update or modify these Terms at any time.
8.2. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Website or Services after such changes constitutes acceptance of the revised Terms.

9. Governing Law and Jurisdiction
9.1. These Terms shall be governed by and construed in accordance with the laws of Austria and applicable EU regulations.
9.2. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Vienna, Austria.

10. Contact Information
For any questions regarding these Terms, please contact us at:
📧 [email protected]